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Privacy Policy

Last updated: 10 June 2026

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. We are committed to maintaining the confidentiality and security of all personal data provided to us.

Information we collect

When you submit an enquiry through our website, we collect the following information:

  • Full name
  • Email address
  • Programme selection or area of interest
  • Any additional information you provide in correspondence

How we use your information

We use the information you provide for the following purposes:

  • To respond to your enquiries about our training programmes
  • To provide information about our services
  • To maintain records of our correspondence with you
  • To improve our services and website functionality

Legal basis for processing

We process your personal data on the following legal bases:

  • Consent: You have given explicit consent for us to process your information for specific purposes
  • Legitimate interests: Processing is necessary for our legitimate business interests in providing training services
  • Contract: Processing is necessary to respond to your enquiry and potentially enter into a service agreement

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Enquiry data is typically retained for a period of two years from the date of last contact, unless you request earlier deletion or we enter into a contractual relationship that requires longer retention.

Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

Your rights

Under data protection law, you have the following rights:

  • Right to access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can request correction of inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data
  • Right to restrict processing: You can request that we limit how we use your data
  • Right to data portability: You can request transfer of your data to another organisation
  • Right to object: You can object to certain types of processing

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how to manage them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: [email protected]
Address: 42 Berkeley Square, Mayfair, London W1J 5AJ, United Kingdom

gorge-crane

Specialised training in royal protocol and court etiquette

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